With the changes in funeral guidelines and our crematoriums refusing to allow families into chapels to say goodbye. Over the past month we have been pleased with the feedback on the changes we have made to allow friends and family to say goodbye. Some of these have included:-
Working with the family to plan a special route for the hearse to travel so friends and family can stand on their doorsteps and pay their last respects. This journey takes as long as it takes with no time restrictions so that everyone feels they have been included in some way.
Services in the Chapel of Rest have also been of great comfort to our families. Each individual service is planned with again, no restriction on how long this needs to be. Family and friends who are unable to attend can still feel part of the farewell through our facility of live streaming.